Shipping

Thank you for choosing Gribara! This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our online store. By making a purchase, you agree to abide by the following terms.

Shipping Destinations: We currently ship worldwide.

Processing Time: Orders are typically processed and shipped within 1-2 business days after payment confirmation. Please note that orders placed during weekends or holidays may experience slight delays.

Tracking Information: Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package's progress.

Shipping Delays: While we strive to meet estimated delivery times, unforeseen circumstances such as weather, customs delays, or carrier issues may cause delays. We appreciate your understanding and patience in such situations.

Customs and Import Taxes: For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply. Please be aware of your country's import regulations before placing an order.

Lost or Damaged Items: In the rare event that your order is lost or arrives damaged, please contact our customer support team within 30 days of receiving the package. We will work with you to resolve the issue promptly.

Address Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Returns and Exchanges: For information regarding returns and exchanges, please refer to our Refund Policy.

Contact Us: If you have any questions or concerns about our shipping policy, please contact our customer support team at info@gribara.com